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Moovride ("We") takes very seriously the privacy of people who visit its online store www.moovride.com (the "Website"), and more broadly, the privacy of people who provide it with their Personal Data ( term defined below) on the occasion of contact with its brand ("You").

This privacy policy is an integral part of the General Conditions of Sale. It applies to each time you transmit your Personal Data to Moovride and to all processing that Moovride may perform on this Data.

Thus, you explicitly accept the use of your Personal Data in accordance with this privacy policy, when you place an order on the Website, create your customer account or participate in a competition; or when you contact our customer service or agree to receive commercial communications from us, and more generally when you browse and / or connect to our Website, or interact with Moovride in any way.

We reserve the right to modify our confidentiality policy, at any time, in compliance with the laws in force regarding the protection of personal data. In case of modification, you will be informed by all appropriate means.

How do we ensure the security of your data?

We have put in place internal procedures to guarantee the security of your Personal Data when it is used, transferred or stored. We also ensure the maintenance of the procedures put in place to guarantee their compliance with the Applicable Regulations.

These security procedures include in particular:

- the commitment on the part of our service providers and subcontractors, when we use their service, in particular to make the Website and its content available to you, or to fulfill your orders (including orders placed by telephone) , compliance with their contractual obligations in order to ensure adequate protection of the Personal Data to which they have access;

- the limitation of access to your Personal Data to employees subject to an obligation of confidentiality, and whose access to your Personal Data is necessary to provide you with products and services and / or justified within the framework of their duties;

- the implementation of precautionary measures to protect your Personal Data against their destruction, loss or alteration, and to prevent any unauthorized access to your Personal Data;

- the storage of your Personal Data on servers offering all the guarantees of security. The data is kept, in accordance with the Applicable Regulations.

Who is the data controller and what are our commitments?

We are committed to treating your Personal Data securely and in compliance with the regulations applicable in France and in the European Union in the field of personal data protection ("Applicable Regulations"), including in particular:

- the law relating to computers, files and freedoms n ° 78-17 of 6 January 1978 as amended and any updates;

- Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of Personal Data (the "GDPR") and any other subsequent text including its texts application;

- texts adopted within the European Union and local laws applicable to Personal Data, if applicable;

- texts and decisions from supervisory authorities, in particular the National Commission for Informatics and Freedoms (CNIL).


Directly on the Website, when ordering, you can subscribe to the Newsletter and thus choose to be informed, at regular intervals, of the offers offered on the Website and / or by the Stores.

You can unsubscribe at any time by clicking on the link provided for this purpose at the bottom of each newsletter or by using the Contact form.

What is our cookie management policy (tracers)?

When you visit the Website, we may place small information on your computer known as “cookies”, which will be stored by your browser on your hard drive. These cookies allow us in particular to:

- Ensure the proper functioning of our Website and improve your shopping experience,

- Analyze our traffic and optimize the performance of our website,

- Offer personalized content adapted to your areas of interest,

- Offer targeted advertising on and off our Website, in particular on social networks, as well as advertisements based on your location, and

- Connect to our Website through social networks or other third party sites.

What cookies do we use?

We use the following cookies:

- Technical cookies relating to the functionality of the Website (mandatory)

These cookies are essential for the proper functioning of our Website and cannot be set. These cookies allow you to browse the Website, use its features and save your preferences such as the language used, access to your account, the products added to the shopping cart… and to secure our Website. against possible fraud through predictive analyzes. In the event of a suspicion of fraud by our systems, depriving you of the possibility of placing an order on the Website, you will be immediately informed and you will then have the possibility of contacting customer service in order to obtain a review of your payment.

- Website analysis cookies

These so-called performance cookies allow us to measure website traffic (number of visits, page views, traffic sources, etc.), to analyze your browsing on the Website, and your reactions to the products we offer, in order to optimize performance. They collect information on the navigation made by the visitor on the Website, in order to help us improve the ergonomics and the functionalities of the site. By accepting these cookies, you are helping to improve our Website.

- Cookies relating to your preferences (Experience and relationship)

When you browse or shop online, the Website remembers your preferences. This simplifies, facilitates and personalizes your browsing experience in order to best meet your preferences and expectations. These cookies allow us to offer you recommendations of relevant products, services, or content on the site, in emails sent to you or in stores in line with your expectations and preferences. They can also be used to test and improve the ergonomics of the site. Without these cookies, your use of the site may be slowed down and the relevance of recommendations limited.

- Geolocation cookies:

These cookies allow you to benefit from certain features of our services offered on the website (Ex: days and hours of opening of a store, etc.).

- Targeting cookies or advertising cookies (Marketing & Social Networks):

These cookies are used to serve ads that interest you on and off our site, including on social media. To do this, we may need to transmit, in encrypted format, your email address to partner social networks. In addition, these cookies limit the number of times you see an ad and help us measure the effectiveness of our advertising campaigns. They collect certain information in order to better target advertisements based on your interests. If you disable these cookies, advertisements (including ours) will continue to appear while you browse, but they will ignore your interests and will therefore be less relevant.

- Social network cookies:

These cookies are used to enable you to log into our Website through social networks such as Facebook, Google, and other third party sites.

How to accept or refuse the deposit of cookies?

Saving cookies on your device depends on your choices, except for operational and security cookies which are necessary for the proper functioning of our Website. Cookies are saved, according to your preferences, for a period of 13 months.

You can freely express and modify your preferences by clicking on "Confidentiality Settings" accessible at the footer of the Website.

You can also deactivate cookies independently by adapting your browser settings, but be aware that by deactivating cookies, you may not be able to use all the features of the Website. Here is some information on how to disable cookies for certain web browsers:


1. Click the Menu ≡ button and select Options

2. Select the Privacy and Security panel.

3. In the History area, for the Retention rules option, select Never keep history. Click Restart Firefox Now.

4. Return to Menu ≡ and select Options. Finally select the Privacy and security panel.

5. In the Track Protection section select Always or Only in private windows. Then click edit block lists. Choose one of the two options “Basic Protection” or “Strict Protection”. Please note that "strict protection" may prevent some sites from functioning.

Note: If after exploring this parameter, you notice that you can no longer see certain websites correctly, an immediate solution is to position it on from the sites visited to allow cookies from sites already visited.

6. Click OK to close the “Options” window.


Internet Explorer:

1. Click the Tools button, then Internet Options.

2. Click the Privacy tab, then under Settings, move the cursor up to block all cookies or down to allow all cookies, then click OK.


Google Chrome:

1. In the upper right corner, click on More then Settings.

2. At the bottom, click Advanced Settings.

3. In the "Privacy" section, click the Content settings button.

4. Click on Cookies.

5. Disable Allow sites to save / read cookie data.

6. Click on OK.



1. In the menu bar at the top, click on "Safari", then "Preferences"

2. Select the "Confidentiality" icon

3. Next to "Block cookies", check "Always"


Please note that we do not control the use of cookies by third parties.

How long are your personal data kept?

For the processing of personal data relating to the management of e-commerce customers, Shop customers and prospects, including in particular the management of customer relations, the management of marketing campaigns, the monitoring of e-bookings in stores, the management of defective products and package tracking, we will apply the following retention periods:

- Personal Data relating to customers: duration of the contractual relationship plus legal limitation periods, i.e. 5 years

- Data relating to non-customer prospects: 3 years from the last active contact with our brand

- Historical purchase and browsing cookies: 13 months

- Number and date of validity of a bank card: 13 months, depending on the debit date or 15 months in the case of deferred debit payment cards;

- The visual bank card cryptogram: the time of the transaction;

- Videos taken by CCTV cameras: 30 days.

The deletion of your personal data from our active database will be followed by an intermediate archiving period of certain personal data in order to meet our legal, accounting and tax obligations, and also to be able to manage your complaints and possible warranty requests, in the applicable limitation period limit.

In the event that your personal data is required to be archived at a later date, it will be automatically anonymized in an irreversible manner.

How to contact us ?

If you have any questions about our privacy policy or the way we process your Personal Data, please contact us:

- via the Form by selecting the reason for contact "Personal Data"

- via Phone at +33 7 56 94 60 22

- through our social networks, Instagram, Facebook, TikTok, Twitter