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Exchange / Return terms

The deadline for product exchanges or returns is accepted within 30 days from purchase or receipt, whichever is later. It is necessary for the return or exchange, that the product is unused, in perfect condition, with labels, accessories and original packaging (including manuals, user guides, warranty certificates, etc).

Technical failure

For the change due to malfunction not attributable to the misuse of the product, it is necessary to have the proof of the official technical service and purchase receipt / invoice. In addition, the product must have its packaging, accessories, manuals and labels.